Last updated: May 2, 2026
Backflow Exam Prep ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. Please read this policy carefully. If you do not agree with our privacy practices, please do not use the Platform.
Account Information: When you register, we collect your name, email address, password, and any profile information you provide.
Academic Data: We collect information about your exam attempts, practice test scores, course progress, assignments, and certifications to track learning outcomes and provide personalized feedback.
Usage Data: We automatically collect information about your interactions with the Platform, including IP address, browser type, pages visited, time spent, device information, and clickstream data.
Communications: If you contact us via email or in-platform messaging, we retain those communications for support and service improvement purposes.
We use collected information to:
We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA). For users under 13, we require verifiable parental consent before collecting personal information. We do not knowingly collect personal information from children under 13 without parental consent.
For educational institutions using our Platform:
With Schools/Institutions: If you're enrolled through a school, we share your academic progress and performance data with authorized instructors and administrators.
Service Providers: We may share necessary information with third-party vendors (email providers, analytics services, cloud storage) under strict data protection agreements.
Legal Compliance: We may disclose information when required by law, court order, or government request.
We Do NOT Sell Your Data: We never sell, trade, or share personal information with advertisers or third parties for marketing purposes.
We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns. We use Vercel Analytics to understand how users interact with the Platform. See our Cookie Notice for details on opting out.
We implement industry-standard security measures, including encryption, secure authentication, and access controls, to protect your information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide services and comply with legal obligations. When you delete your account, we remove personally identifiable information within 30 days, though aggregate educational records may be retained for institutional reporting as permitted by law. You can request data deletion anytime through your Settings page.
You have the right to:
To exercise these rights, contact us at privacy@backflowexamprep.com.
Your information may be processed and stored in the United States or other countries where we or our service providers operate. By using the Platform, you consent to the transfer of your information to jurisdictions outside your country of residence, which may have different privacy laws.
We may update this Privacy Policy periodically. Continued use of the Platform after changes constitutes acceptance of the updated policy. For material changes, we will notify you via email or a prominent notice on the Platform.
If you have questions about this Privacy Policy or our privacy practices, contact us at: privacy@backflowexamprep.com